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    Help > Email Deliverability
Email Deliverability
To ensure that you receive order confirmations, newsletters, special offers, and promotional emails from Discount School Supply, please include us on your Safe Sender List by adding DiscountSchoolSupply@e.discountschoolsupply.com and CustomerService@te.discountschoolsupply.com to the approved senders list or address book in your email program. To learn how, select your email program from the list below and follow the directions provided. If you currently use an email program that is not listed above, contact your email provider or consult the program’s help files for further assistance.

Microsoft Outlook:

Before you receive an email:
  1. Open the Tools menu in Microsoft Outlook, select Options.
  2. Under the Preferences tab, click the Junk Email button.
  3. Select the Safe Senders tab and click the Add button.
  4. Enter DiscountSchoolSupply@e.discountschoolsupply.com and click Ok.
  5. Click the Add button.
  6. Enter CustomerService@te.discountschoolsupply.com. Click Ok.
  7. Click Ok to exit the menu.
From a Discount School Supply email:
  1. Open the email.
  2. Right-click on the From name (ie: Discount School Supply or DiscountSchoolSupply@e.discountschoolsupply.com).
  3. Click Add to Outlook Contacts from the pop-up list.
  4. Click the Save and Close button.
Yahoo! Mail:

Before you receive an email:
  1. Log in to your account.
  2. Click the Addresses tab at the top of the webpage.
  3. Click Add a New Contact.
  4. In the Name field, enter Discount School Supply.
  5. In the Nickname field, enter DSS.
  6. In the Email field, enter DiscountSchoolSupply@e.discountschoolsupply.com.
  7. In the Alternate Email field, enter CustomerService@te.discountschoolsupply.com.
  8. Click the Save button.
  9. Click the Done button.
From a Discount School Supply email:
  1. Open the email.
  2. Click the Add to Address Book button located next to the From address.
  3. Verify the information, and click the Add to Address Book button.
America Online (webmail):

  1. Log in to your account.
  2. Click the Contacts option on the left side of the screen.
  3. Click the New button, found at the top left corner of the webpage.
  4. In the Contact Name field, enter Discount School Supply.
  5. In the Primary Email field, enter DiscountSchoolSupply@e.discountschoolsupply.com.
  6. Click the “+ Another” link to the right of the Primary Email box. Enter CustomerService@te.discountschoolsupply.com. into the new Other Email field.
  7. Click the Save button located just above the main work area.
America Online (v9.0):

Before you receive an email:
  1. Click the Mail menu and select Address Book.
  2. In the pop up box, click the Add button.
  3. In the Other E-Mail field, type DiscountSchoolSupply@e.discountschoolsupply.com.
  4. Check the Primary Email box.
  5. Click the Save button.
From a Discount School Supply email:
  1. Open the email .
  2. Click the Add Address button.
  3. Verify the information and click Save.
Hotmail

Before you receive an email:
  1. Log in to your account.
  2. Click Options on the right side of the screen.
  3. Click Mail on the left side of the webpage.
  4. Click on Junk Email Protection and then click Safe List.
  5. Enter discountschoolsupply.com in the Type an address or domain field and click Add.
  6. Select the checkbox next to @discountschoolsupply.com.
  7. Click OK to save your changes.
From a Discount School Supply email:
  1. Open the email.
  2. Click the Add Contact link located next to the From address.
Windows Live™ Hotmail

Before you receive an email:
  1. Log in to your account.
  2. Click Options on the right side of the screen.
  3. Click Safe and blocked senders under the Junk E-mail section
  4. Click on Safe senders .
  5. Enter discountschoolsupply.com in the Sender or domain to mark as safe: field and click Add to list.
From a Discount School Supply email:
  1. Open the email.
  2. Click the Mark as Safe link located under the From address. Avoid clicking the Mark as unsafe link, as this will prevent you from receiving email from Discount School Supply.
GMail:

Before you receive an email:
  1. Log in to your account.
  2. Click Contacts along the left side of any page.
  3. Click Create Contact in the upper right corner of the webpage.
  4. In the Name field, enter Discount School Supply.
  5. In the Primary Email field, enter DiscountSchoolSupply@e.discountschoolsupply.com.
  6. Click Save.
  7. Click Create Contact in the upper right corner of the webpage.
  8. In the Name field, enter Discount School Supply.
  9. In the Primary Email field, enter CustomerService@te.discountschoolsupply.com.
  10. Click Save.
From a Discount School Supply email:
  1. If a Discount School Supply email has ended up in your Spam folder, check the box next to the email and click the Not Spam button.
  2. Click Contacts along the left side of any page.
  3. Click Create Contact in the upper right corner of the webpage.
  4. In the Name field, enter Discount School Supply.
  5. In the Primary Email field, enter DiscountSchoolSupply@e.discountschoolsupply.com.
  6. Click Save.
  7. Click Create Contact in the upper right corner of the webpage.
  8. In the Name field, enter Discount School Supply.
  9. In the Primary Email field, enter CustomerService@te.discountschoolsupply.com.
  10. Click Save.
MacMail:

From a Discount School Supply email:
  1. Open the email.
  2. Ctrl-click the sender’s email address and select Open in the address book.
  3. Verify the information.
Earthlink:

From a Discount School Supply email:
  1. Open the email.
  2. Click Add to Address Book.
  3. Verify the information, and click Save.
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Customer Service: Call 1-800-627-2829 or Fax 1-800-879-3753
Discount School Supply, P.O. Box 6013, Carol Steam, IL 60197-6013 

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