shipping & handling charges

shipping method
Standard Shipping (Contiguous U.S.) 15% of order total with a $6.95 minimum
Priority Shipping (Contiguous U.S.) 25% of order total with a $14.99 minimum
Next Day Shipping (Contiguous U.S.) 30% of order total with a $24.99 minimum

For U.S. orders outside the contiguous U.S., an additional charge is added to the standard shipping.

standard shipping

All standard packages are shipped via FedEx or USPS at the discretion of Discount School Supply.

In-stock items ordered by 2 p.m. CT during normal business operations (Monday-Friday, excluding holidays) will be packed and prepared for shipment within 3 business days.

The majority of orders will arrive within 7 business days, but please allow up to 10 business days for delivery.

If one or more items are back-ordered, available items will ship first, and the remaining items will follow as soon as they become available.

priority 3‑day delivery

All in-stock items ordered by 12pm CT, delivery of in-stock items in 3 business days.

  • Monday - Friday, holidays excluded.
  • FedEx will not deliver to a P.O. Box.
  • Not available for orders outside the 48 contiguous U.S., or for items that require additional shipping time and/or charges.
  • Please reference shipping chart for pricing.

need it faster?

call customer service

800-627-2829

to learn about additional expedited shipping options.

Map of the United States, including Alaska and Hawaii

orders outside the 48 contiguous U.S.

Alaska, Hawaii, APO/FPO & U.S. Territories

Most stock items can be shipped to these locations.

  • Shipping is 25% of the order total.
  • Drop Ship items marked with the cannot be shipped to these destinations due to size limitations and carrier restrictions.

truck / freight delivery policies

All orders with a Truck icon on the product page and, in some cases, large multi-box orders will ship via truck. Truck orders are not eligible for expedited shipping and may require extra time in arriving to your destination. Below is some important information to keep in mind if your order is shipping via truck. If you have any questions or concerns, please call our Customer Service Team at 800‑627‑2829.

Two people receiving a package

be available for delivery

Someone must be present to sign for and receive your shipment. (Note: In many cases trucking companies will call prior to arriving.)

Stack of three boxes

count your boxes

Count all of the boxes prior to signing delivery receipt. If the count is off, please note that on the receipt prior to signing and then call our Customer Service Team at 800‑627‑2829 for further assistance.

Open damaged package

inspect for damage

If the packages arrive with evident damage you can refuse the shipment. If you accept the shipment, please note the damage on the receipt prior to signing and then call our Customer Service Team at 800‑627‑2829 for further assistance.

Hand truck loaded with boxes

prepare to unload

Be prepared to unload your delivery from the truck and bring it inside. Truck delivery is not inside delivery and may include heavy or odd sized boxes. If you will need help, it is always best to arrange for it in advance.

special delivery truck/freight options

You will need one or more of these services if you cannot unload your delivery yourself, do not have a loading dock for truck deliveries or need special handling into the building.

Delivery workers unloading boxes from a freight truck

lift gate delivery

In most cases truck deliveries require a loading dock for the boxes to be taken off the truck. For buildings that do not have a loading dock, a Lift Gate is required to lower the packages off the truck. Once the packages are off the truck and on the ground, you are responsible for getting them inside the building. A Lift Gate surcharge of $79.00 will be added to your order.

$45

inside delivery

Inside delivery is a service that can be provided in which your delivery will be brought inside the threshold (doorway) of your building. An Inside Delivery surcharge of $49.00 will be added to your order. This is not in-room delivery or set up and removal of packages. In some cases, a Lift Gate surcharge of $79.00 will be added to your order in addition to the Inside Delivery surcharge if a loading dock is not available.

$75

Please note that inside delivery does not include assistance with unpacking, installation, delivery to a specific room, delivery involving stairs, or use of an elevator.

white glove delivery

White Glove Delivery is a full service delivery that can include delivery into the building or specific room, complete set up and placement of product, and removal of all packaging. White Glove Delivery is a separate quote and additional charges may apply. Please contact our Customer Service Team at 800-627-2829 for more information.

Quote Required

shipping to Canada or internationally?

Our team is here to help. Email international@excelligence.com for ordering assistance, shipping information, and answers to your questions.