Order Returns < Back

Our Guarantee to YOU
We want you to be happy with everything you purchase. If something doesn't meet your satisfaction, please contact us within 30 days for a return authorization (RA) for any unused product. We'll be happy to give you a refund, exchange or a credit on your next order. Items must be unused and in their original packaging. Returns past 30 days, if approved, may be subject to restocking, and return freight fees. Returns without an RA will not be accepted.

If your order is Damaged
Before signing for delivery inspect your packages for damage. Be sure to note any damage and the number of packages received and have the driver sign too. Please contact us within 10 days to report receipt of any damaged products. We'll be happy to send a replacement.

If your product is Defective
If a product proves to be defective within one year of purchase, after normal use, we will repair or replace the item. Some products may be covered by manufacturer's warranties that extend beyond a year. Please contact our Customer Support Team for additional information, and assistance.

Electronic items
Tablets or other electronic devices may be returned within 10 days for a full refund. Electronic items must be unused and in their original packaging. Any returned electronic item that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering may result in restocking fees based on the condition of the product.

© Discount School Supply®    Customer Service: Call 1-800-627-2829 or Fax 1-800-879-3753    Go Mobile
McAfee SECURE sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams
Discount School Supply® is a member in good standing of the Better Business Bureau.